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EngageBay
CRM & Sales

EngageBay

All-in-one CRM, marketing, and support suite for small teams that have outgrown spreadsheets but not their budget.

4.7(908 Reviews)
Pricing Structure
Free plan (250 contacts); paid from $14.99/user/mo
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Listed on FirstClassSaaS

Overview

EngageBay bundles CRM, marketing automation, and a helpdesk/live-chat layer into one platform, aimed squarely at small businesses that want HubSpot-style breadth without HubSpot-scale pricing. The free tier covers up to 250 contacts, and reviewers consistently point to its automation workflows and customer support as standout strengths, with many citing it as the tool they switched to after outgrowing or being priced out of pricier suites. The tradeoff for the lower cost is a smaller integration library (around 30-60 native connections) and lighter reporting than enterprise-grade CRMs, so it fits best as a growth-stage tool for teams under a few hundred contacts rather than a permanent home for a scaling sales org.

With an overall score of 82/100, EngageBay ranks as a strong contender in our CRM & Sales category. Its standout strength is value (8.8/10), while features (7.8/10) is where it trails the field. It's aimed at sales teams and founders.

How We Scored EngageBay

Features
7.8
Value
8.8
Ease of Use
8.0
Support
8.5
Sentiment
8.2

Pros

  • Excellent value for the price
  • Responsive, well-rated support

Watch-Outs

  • Leaner feature set than enterprise rivals

Premium Alternative To:

HubSpotActiveCampaignKeap

Key Benefits

  • Affordable alternative to enterprise pricing.
  • Built for sales teams and founders.
  • Reviewed by the FirstClassSaaS editorial team.
  • 908+ verified user reviews.

Quick Stats

4.7
Rating
908
Reviews
Sub
Deal Type
CRM
Category

EngageBay — Frequently Asked Questions

Is EngageBay worth it?
EngageBay scores 82/100 in our editorial review, making it a strong contender in the CRM & Sales category. It performs best on value (8.8/10), while features (7.8/10) is its weakest area. It's built for sales teams and founders.
How much does EngageBay cost?
EngageBay pricing: Free plan (250 contacts); paid from $14.99/user/mo.
What are the best EngageBay alternatives?
The closest alternatives to EngageBay are HubSpot, ActiveCampaign, Keap. Compare them on price, ease of use, and feature depth before committing.
Who is EngageBay best for?
EngageBay is best suited to sales teams and founders who need a crm & sales tool that prioritizes value. With 908 reviews and a 4.7-star rating, it has a proven track record.

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